Shipping & Delivery Policy

Effective Date: 12th July 2025

At URBANLYONLINE, we are committed to delivering your order accurately, in good condition, and on time.

Shipping Time

• All orders are processed within 1-3 business days.

• Standard delivery time is 5–7 business days from the date of dispatch, depending on the delivery location.

• Orders may face delays during public holidays, natural disasters, or unforeseen courier issues.

Shipping Charges

• Free shipping is available on all prepaid orders above ₹999.

• A flat shipping charge of ₹70 is applicable for orders below ₹999.

Delivery Partners

We use trusted courier partners like Delhivery, Bluedart, and India Post to ensure reliable delivery across India.

Tracking Your Order

Once shipped, you’ll receive an email/SMS with your tracking number. For assistance, contact us at urbanlyonline81@gmail.com.